PRIVACY POLICY

DATA CONTROLLER

Identity: BARCELONA BRANDS, S.L. (also the provider)

VAT number: B66235797

Postal address: Rambla de Garraf, 48-60 LOCAL 6A, CC Valentí Village, 08812 Sant Pere de Ribes

Email: [email protected]

BARCELONA BRANDS, S.L., as the controller of the website www.holacava.com, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Organic Law 3/2018 of December 5 (LOPDGDD) and other current legal regulations regarding the protection of personal data, as well as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity, and availability of the data entered.

PURPOSE OF PROCESSING

Your personal data will only be used for the following purposes:

Carrying out the necessary commercial and administrative procedures with website users.

Processing your order to manage your payment and deliver the requested product; we need your name, email address, phone number (in case we need to communicate with you about your order), your postal address or the recipient’s address (if different from yours), your date of birth (as legally required before allowing you to visit our website), and payment information. This is also for our sales administration. Our online sales records will be retained by us for as long as required by current legislation for tax or accounting reasons.

Sending commercial advertising communications by email, SMS, MMS, social networks, or any other electronic or physical means, provided that the User has expressly consented to receive commercial communications electronically and can stop receiving them by withdrawing their consent by contacting the email address [email protected] at any time.

Responding to inquiries and/or providing information requested by the User.

Providing the services and/or products contracted or subscribed by the User.

Using your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and.

Notifying you of possible changes, significant developments in the privacy policy, legal notice, cookie policy.

To manage promotions or contests available from time to time on the Website.

For the technical management of the website and its operational functions (including logistics), which includes resolving any technical issues, statistical analysis, testing, and research.

Profile and usability analyses will be conducted.

Customer and/or supplier data will be processed, within the contractual relationship that binds them to the controller, in compliance with the administrative, fiscal, accounting, and labor obligations necessary under current legislation.

You may revoke your consent at any time by sending a written request with the subject “Unsubscribe” to [email protected].

In accordance with the LSSICE, BARCELONA BRANDS, S.L. does not engage in SPAM practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications you receive from the provider, the user has the option to withdraw their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or judicial requirement.

PERSONAL DATA LIKELY TO BE PROCESSED

The User consents, when accessing and using www.holacava.com that BARCELONA BRANDS, S.L. collects and processes, in accordance with the terms and principles described in this Privacy Policy, the following personal data:

Name;

Address and/or contact data (delivery address and invoice address);

Date of birth;

Optional (company name)

Telephone number;

Username and log in data (passwords);

Client number;

IP address, browser type and model, time zone, the operating system language preferences;

-All information concerning the pages the user has accessed in www.holacava.com, including the URL and the navigation time;

Payment data;

Credit cards;

Order history, including chosen delivery options.

 

LEGITIMIZATION OF PROCESSING

The legal basis for data processing is your consent granted to carry out the purposes described above, which will be requested at the time of checking the corresponding box when collecting your data.

Failure to provide the requested personal data or not accepting this policy implies the impossibility of contracting, registering, or receiving information about the products and services of the Provider.

In cases where there is a previous contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting, and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.

RECIPIENTS OF TRANSFERS OR DISCLOSURES

We need to share Personal Data with third parties to help us provide services and products to you and to run our Website. These third parties are:

Service providers where this is needed to provide us with a service or to deliver the service or product ordered by you on the Website (including our third party delivery provider) and to provide data analytics services. Service providers we work with: UPS;

MOLLIE BV, a payment service provider that will act as a data controller in order to obtain and process payments made by you via the Website;

It is also possible that necessary transfers or disclosures may be made in the event of a compelling need to comply with a judicial procedure, legal obligation.

COMMUNICATIONS

Any communication sent will be incorporated into the information systems of BARCELONA BRANDS, S.L. By accepting these conditions, terms, and policies, the User expressly consents to BARCELONA BRANDS, S.L. performing the following activities and/or actions, unless the User indicates otherwise:

Sending commercial and/or promotional communications through any enabled means, informing Users about activities, services, promotions, advertising, news, offers, and other information about services and products related to the activity.

If the User has expressly consented to the sending of commercial communications electronically, then BARCELONA BRANDS, S.L. may send communications via electronic means informing the User about activities, promotions, advertising, news, offers, and providing more information about products and services of BARCELONA BRANDS, S.L. that are the same or similar to those initially contracted or of interest to the User.

Data retention for the periods provided for in the applicable provisions.

RIGHTS OF INTERESTED PARTIES

As a user interested party, you can request the exercise of the following rights before BARCELONA BRANDS, S.L. by submitting a written request to the postal address at the heading or by sending an email to [email protected], indicating as Subject: “DATA PROTECTION, EXERCISE OF RIGHTS”.

Rights:

  • Right of access: allows the data subject to know and obtain information about their personal data undergoing processing.
  • Right of rectification: allows correcting errors and modifying data that turns out to be inaccurate or incomplete.
  • Right of erasure: allows for the deletion of data that turns out to be inadequate or excessive.
  • Right to object: the data subject’s right to prevent the processing of their personal data or to cease such processing.
  • Restriction of processing: involves marking the retained personal data with the aim of limiting its future processing.
  • Data portability: facilitating the data undergoing processing to the data subject so that they can transmit it to another controller without hindrance.
  • Right not to be subject to automated individual decision-making (including profiling): the right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects them.

As a user, you have the right to withdraw consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

You also have the right to lodge a complaint with the supervisory authority if you believe that your data protection rights may have been violated (aepd.es).

DATA RETENTION

Your data will be kept for as long as the commercial relationship with us lasts or until you exercise your right to erasure, objection, or restriction of processing. However, we will retain certain identifying personal data and traffic data for the period required by current regulations, in case it is required by the Courts or Tribunals or for internal actions arising from the misuse of the website.

You will not be subject to decisions based on automated processing that affect your data.

OFFICIAL COMMUNICATION CHANNELS

Users are informed that the company’s official means of communication with clients and other stakeholders are the corporate phone, company mobile phones, and corporate email.

If you submit personal information through a communication medium other than those indicated in this section, BARCELONA BRANDS, S.L. will be exempt from liability regarding the security measures implemented by that medium.

ADDITIONAL INFORMATION

INFORMATION WE COLLECT:

The data collected by the data controller is as follows:

Those provided by users through the various services offered on the website.

Those included in the different forms provided on the website.

Data collected through “cookies” to improve the browsing experience as described in the cookie policy.

Refusal to provide mandatory data will result in the inability to fulfill the specific request in question. You state that the information and data you provide to us are accurate, current, and truthful. We ask that, in case of modification, you immediately communicate it to ensure that the information being processed is always up-to-date and error-free.

If you contract the service through our website www.holacava.com, we may ask you to provide some personal data.

Through this Privacy Policy, we inform you that the photographs posted on the website are owned by BARCELONA BRANDS, S.L., or the Provider has obtained authorization from the owner for their use.

SOCIAL MEDIA

We inform you that BARCELONA BRANDS, S.L. may have a presence on social networks. The processing of data carried out on individuals who become followers on social networks (and/or perform any link or connection action through social networks) of the official pages of BARCELONA BRANDS, S.L. will be governed by this section, as well as by those terms of use, privacy policies, and access regulations specific to the social network concerned in each case and previously accepted by the user.

BARCELONA BRANDS, S.L. will process your data for the purposes of correctly managing your presence on the social network, informing you about activities, products, or services of the provider, as well as for any other purpose permitted by the regulations of the Social Networks.

The publication of content is prohibited:

That is allegedly illegal according to national, community, or international regulations or that carry out allegedly illegal activities or contravene the principles of good faith.

That infringe on the fundamental rights of individuals, lack courtesy on the network, bother or may generate negative opinions among our users or third parties, and in general, any content that BARCELONA BRANDS, S.L. considers inappropriate.

And, in general, that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, protection of consumers, and the rights of intellectual and industrial property.

Likewise, BARCELONA BRANDS, S.L. reserves the right to remove, without prior notice, from the website or corporate social network those contents that are considered inappropriate.

Communications sent through social networks will be included in a file owned by BARCELONA BRANDS, S.L., and the Provider may send you information of interest.

In any case, if you send personal information through any social network, BARCELONA BRANDS, S.L. will be exempt from liability regarding the security measures applicable to the corresponding platform, and the user should, if they want to know them, consult the corresponding particular conditions of the network in question.

SECURITY MEASURES:

The data you provide will be treated confidentially. The Provider has adopted all the necessary technical and organizational measures and all levels of protection to ensure the security of data processing and to prevent its alteration, loss, theft, unauthorized processing, or access, in accordance with the state of the technology and the nature of the stored data. Likewise, it is also guaranteed that the processing and recording in files, programs, systems, or equipment, premises, and centres comply with the requirements and conditions of integrity and security established in current regulations.

The website may contain links to other websites owned by third parties not affiliated with www.holacava.com. The content of these sites and their compliance with the law and regulations are not the responsibility of BARCELONA BRANDS, S.L. BARCELONA BRANDS, S.L. is not responsible for the loss, corruption, or theft of personal data caused particularly by the presence of viruses or following computer attacks.

LANGUAGE

The applicable language to this Privacy Policy is English. Therefore, in case of any contradiction with any of the versions provided in other languages, the English version will prevail.

PUBLICATION OF YOUR TESTIMONY

In the event that the user wishes to publish their opinion on the website, we inform you that the provided data will be processed to address the proposed suggestions, experiences, or opinions regarding the products and/or services to be published on the website and thus help other users. The data will be kept as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for this purpose, it will be deleted with adequate security measures to ensure the pseudonymization of the data or their total destruction. Testimonials will be published on our website. The only personal data that will be published from the witness will be their name.

CHANGES TO THIS PRIVACY POLICY

BARCELONA BRANDS, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

LEGISLATION

For all purposes, the relationships between BARCELONA BRANDS, S.L. and the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction, to which the parties expressly submit, being competent for the resolution of all conflicts derived from or related to its use the Courts and Tribunals of Barcelona (Spain).

CONTACT

For any question or complaint relating to this Privacy Policy, the User can contact the Data Controller via the following address: [email protected]